Reviews

What Customers Are Saying About Arun Ltd


CarGurus 2018 Top Rated Dealer

Arun Ltd is a CarGurus' 2018 Top Rated Dealer! This award is a testament to the dealership's exceptional customer service and helps establish trust with future buyers.

"Great show of cars nice people"

— Richard, 13th October 2018

Hello Edward,

I just wanted to say thank you to you for a very thorough and professional hand over of my car on Saturday.

I am grateful to you and Arun for carrying out such a thorough PDI and more so for carrying out the works to present the car in tip top and full working order, particularly the replacement of the adaptive cruise control radar which I know was costly. I also appreciate you giving me a full 12 month MOT.

Could you please pass on my thanks to your technicians for doing such a thorough job.

The car drives beautifully and looks great.

I am arranging for a replacement headlining which will set the interior off beautifully.

Many thanks again for your excellent customer service.

— Dave, 30th August 2018

"Really pleased with the friendly and very knowledgeable Jaguar specialists at Arun Cars in Pulborough. I recently used the company to repair a few faults on my Jaguar XF. They provided me with a courtesy car and the repair time was as quoted.

A massive Thank You to Andrew the Service Manager. A truly great knowledgeable and approachable guy. He knows his stuff when it comes to Jaguar servicing and repairs. Go and see him.

Finally, their car stock selection is vast and fantastic. If you are a fan of Jaguar cars, you must check out this place! Jaguar heaven as both old and new models are available! They also stock other beautiful sports luxury and performance cars too. Thanks guys. Martin 🙂"

— Martin, 29th August 2018

"Excellent communication as always"

— Andrew, 3rd August 2018

Just to say a big thank you to you and your team for your work and for selling me such a super car. I attach pics of it with its new number plate.

Have been driving it around with a huge smile on my face and I just love it.
Thanks again

Regards
Chris

— Chris, 2nd August 2018

Spoke to them and they were very helpful. Like the car very much but a bit more than I wish to pay.

— Shane, 13th June 2018

Hi Dom,

No naughty limerick this time, but instead want to say how utterly impressed I am with Andrew and his team. They sourced and fixed the problem. So grateful and all my business is now coming your way.

Thank you.
Mandy

— Mandy, 8th June 2018

Hi All, Just thought I would share my car experiences with you and might be useful to anyone living in the Sussex Area (South England) who needs body work repair. In December 2017, I parked near a pub in Brighton, the next morning I went to collect the Porsche and found that someone had keyed my car. there was a 6ft long scratch going over 2 panels (the door to rear wing). Was not very pleased...I assume this was jealousy, but who knows. I guess this is part of the experience owning a nice car. Anyway I took my car to get a quote for the scratch to be fixed, as I could not stop looking at it, I went to Precision Porsche near Uckfield. They quoted a price of 850 pounds for the repair which was a bit of a shock to say the least. I decided to decline the offer and get more quotes.....

4 months later I was viewing some of the classic sports cars at Arun Cars LTD near Pulborough (https://www.arunltd.com) while looking at one of the Jaguar E-Types when the owner asked me if he could help me.... I asked him, did they do body work repair, he told me they get in a lot of classic cars in and they often need body work respray and have a dedicated body work shop available. I showed him my car and asked for a quote. He told me that it would cost a lot as the scratch went over 2 panels and they would need to remove them in order to complete the repair, and that it would take 3/4days, He reassured me the work would be excellent and I would not see the difference, also I could borrow a Jag X-type for a few days while the car was repaired. he went on and said they could do the repair for 400 pounds inc VAT !!! I tried to look shocked and upset... and was expecting alot more.... anyway I agreed. (Secretly was very pleased)

I collected the Porsche a couple of days ago, and it looks like new, they did a brilliant job and i'm very pleased with the work, I cannot tell the difference. In fact they also cleaned the car inside as well, felt like I was getting a new car back. (The guys I spoke to were: Andrew in the body shop and Duncan in the main show room) Great Job Arun Cars LTD.

— Michael, 27th April 2018

Quick, excellent and helpful response

— Jennifer, 7th June 2018

Good morning,

Just a quick note to say how happy I am with the Jaguar you supplied for me in December last year. The car has exceeded all expectations and is my pride and joy. Please thank Duncan for all his hard work in getting the vehicle to me and ensuring it was and still is in first class condition.

I am only sorry that we are not a bit closer to you as I would have no hesitation in bringing the vehicle in for service and repair when needed.

Thanks once again, and you never know we may see you again in the future.

Regards
Pete

— Pete, 15th March 2017

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